Licensed Software versus Software as a Service

TeleMate is available as Licensed Software and as a SaaS offering (Software as a Service). Both offerings provide real-time visibility into the operation of your voce network regardless of network size and geographic distribution. Each has support for unlimited sources of call detail records, unlimited extensions, and the ability to integration with all PBX manufacturers and service providers.

What is different between the two?

Software as a Service (SaaS)

Software as a Service Deployment

With a proven track record dating back to 1986 we are considered experts in the field of network monitoring and analysis. Our experience builds customer by customer regardless of size and complexity.

TeleMate MAX is ideal for organizations that require extended resources to manage the critical function of call monitoring. By leveraging a Software as a Service offering we do all the heavy lifting for you. 'Ask the Experts' about service level guarantees and 24x7 secure access to real-time call detail reporting.

Plus piece of mind that we are covering your back with guaranteed real-time collection over an always up encrypted SSL connection with built in alarming and secure HTTPS access from anywhere at anytime.

Licensed Software

Licensed Software Deployment

Licensed software as well as our SaaS offering leverage the same technology. TeleMate Unified Call Management Software and the Collector Pro are at the core of both offerings. The primary difference is the location of the product and the resources running the system. With License Software our objective is to provide high quality reliable solutions that leverage full automation. This approach minimizes daily involvement and maximizes customer satisfaction.