TeleMate and Cisco Call Manager

Simplify the transition to VoIP

In most enterprises, the transition to VoIP networking is a process of migration, with IP solutions being gradually added to existing legacy environments, based on the business' specific needs. Despite these blended infrastructure, enterprises still demand the same high-quality, comprehensive reporting features they have become accustomed to with their circuit-switched PBXs alone.

TeleMate meets this requirement because it tracks all calls on all switching platforms, whatever the underlying technology may be. In fact, TeleMate's ability to seamlessly capture data from multiple ODBC-compliant call detail repositories and merge this data with data from multiple circuit-switched PBXs is so unique that it is patented. TeleMate's well-recognized data collection and reporting functionality integrates with all industry-standard PBXs and IP-PBXs, including the industry leader – Cisco Call Manager. Equally impressive, the solution can merge network usage data collected from any ODBC-compliant call detail repository with data from any back-end business management software – without the need for custom code development.

For today's enterprise, TeleMate's flexibility means that the migration to next generation VoIP networks doesn't have to mean sacrificing the ability to monitor and control usage of your entire voice network. No matter how calls are made, TeleMate can track them with the same flexibility and ease-of-use that have been a hallmark of the TeleMate product for over 20 years.